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Terms & Conditions

The use of this site is governed by the policies, terms and conditions set forth below . Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to DupeAustralia.com.au indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by DupeAustralia.com.au

DupeAustralia.com.au reserves the right to make changes to this site and these terms and conditions at any time.

By ordering on DupeAustralia.com.au you grant us the right to add your contact details to our database. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at help@dupeaustralia.com.au and we will remove you from marketing communications.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.  DupeAustralia reserve the right at any time after receipt of your order to accept or decline your order for any reason.  DupeAustralia.com.au reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.  All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department.  We may require additional verification or information before accepting any order.

Liability

DupeAustralia.com.au is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Delivery

The delivery times provided by DupeAustralia.com.au are estimates only. DupeAustralia.com.au will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address.  DupeAustralia.com.au cannot be held responsible for incorrectly entered delivery addresses.

Acceptance of the Goods

The buyer is responsible for inspecting the goods for fault and notifying us within 14 days of receiving the goods should there be a fault.

Change of Address

DupeAustralia.com.au cannot be held responsible for an incorrect address being entered on your order. Address Confirmation is given during the checkout process. If any mistake is not noticed until after your order is finalised, please contact help@dupeaustralia.com.au immediately.

We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.

Returns

Returns must be in as new condition with tags attached unless faulty. Faulty goods will be dealt with as per the manufacturer’s warranty. Special return offers apply to individuals only. We recommend sending returns via registered post as we do not accept responsibility for lost items. We will happily exchange your item within 14 days provided the item and its packaging is in its original condition with the original tags attached.

RETURNS ARE NOT AVAILABLE ON FREE PROMOTIONAL ITEMS OR SALE ITEMS.

Order Cancellation 

DupeAustralia.com.au does not accept order cancellations, please contact help@dupeaustralia.com.au for any cancellation queries.

Privacy and Storage of your personal information

It is necessary for DupeAustralia.com.au to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.

Copyright and Trademark Notice

Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.

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