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Privacy Policy

This Privacy Policy applies to the services offered by AQUEO IMPORT AND DISTURBITION PTY LTD a company registered in Australia at 13 Doody Street, Alexandria NSW 2015.  A.B.N. 55098528440 Personal information is important.

AQUEO IMPORT AND DISTURBITION PTY LTD is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Aqueo Import and Distribution Pty Ltd will only collect and use personal information as set out below.

Collecting personal information

Aqueo Import and Distribution Pty Ltd will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily.

When a product is purchased or through marketing activities personal information may be requested (such as name and address) in order to service product, and advise of other Aqueo Import and Distribution Pty Ltd products, which may be of interest. No one is obligated to provide personal information.

Use of cookies

Cookies are pieces of information that a web site transfers to a computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. Aqueo Import and Distribution Pty Ltd uses cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user’s browser. Cookies allow Aqueo Import and Distribution Pty Ltd to monitor the items an individual may want to purchase as they move through the site, and records how many people are using the different parts of the site. It is possible to set the browser to refuse cookies, however, this may limit the services provided by Aqueo Import and Distribution Pty Ltd web site.

Using and disclosing your personal information

Personal Information will be used for the following primary purpose: Eg:

  • To render services related to Aqueo Import and Distribution Pty Ltd business such as after sales services.
  • To provide information about products, service and/or special offers.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.

For the purpose described above, information may be shared with Aqueo Import and Distribution Pty Ltd associated companies either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non- Aqueo Import and Distribution Pty Ltd company.

Aqueo Import and Distribution Pty Ltd recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Aqueo Import and Distribution Pty Ltd, or any member of the public, or to lessen a serious threat to a person’s health or safety.

Contact by Aqueo Import and Distribution Pty Ltd

Aqueo Import and Distribution Pty Ltd may contact individuals using the information which was provided in order to:

  • Provide information that may be of interest about new Aqueo Import and Distribution Pty Ltd products, special offers and other matters that may be of interest.
  • To send newsletters.

 Aqueo Import and Distribution Pty Ltd does not send advertising information without obtaining prior consent. If an individual receives communications from Aqueo Import and Distribution Pty Ltd which they do not wish to receive, they may remove their name from the database either by contacting Aqueo Import and Distribution Pty Ltd on the Customer Care number +61 2 9369 0507. Please allow 14 days for this request to be processed.

Individual’s right of access

Individuals have the right to review the information that may be recorded on the Aqueo Import and Distribution Pty Ltd database. Information may be reviewed by contacting Aqueo Import and Distribution Pty Ltd on the Customer Care number +61 2 9369 0507.

Changing and deleting the information we have about you

Information contained on the database may be amended by contacting Aqueo Import and Distribution Pty Ltd on the Customer Care number +61 2 9369 0507. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons.

Storage and security of personal information

Aqueo Import and Distribution Pty Ltd will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers that are protected in controlled facilities. In some cases these facilities may be overseas. Aqueo Import and Distribution Pty Ltd employees and data processors are obliged to respect the confidentiality of any personal information held by Aqueo Import and Distribution Pty Ltd. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. Aqueo Import and Distribution Pty Ltd will not be held responsible for events arising from unauthorised access to personal information.

Problems or queries

Queries relating to the Privacy Policy, or any problems or complaints may be directed to Aqueo Import and Distribution Pty Ltd on the Customer Care number +61 2 9369 0507.

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